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Prosper Reviews

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2 Reviews
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About Prosper

Prosper.com is a peer-to-peer lending platform that allows individuals to borrow money or invest in personal loans. Here are the key points:

  • Business Model: Prosper.com operates as a marketplace where borrowers request loans and investors (individuals or institutions) fund these loans based on the borrower's credit score, rating, and history.
  • Services: Borrowers can request personal loans ranging from $2,000 to $50,000, and investors can choose to fund these loans. The platform handles loan servicing, collects payments, and distributes interest to investors.
  • Security Measures: Prosper.com uses 256-bit encryption to protect user information and has implemented various safeguards to ensure the security of personal data.
  • Regulatory Compliance: The company has faced regulatory actions, including a consent order from the Minnesota Department of Commerce for unlicensed debt collection activities, resulting in a $30,000 civil penalty and the requirement to obtain necessary licenses.
  • Customer Reviews: Prosper.com has an average customer review rating of 1.04/5 stars on the Better Business Bureau (BBB) and has received over 529 complaints in the last three years.

Prosper Pros & Cons

Prosper.com Pros:

  • Instant Approval: Prosper offers a fast approval process, allowing borrowers to quickly access funds.
  • Joint Loan Option: Borrowers can apply with a co-borrower, which can improve their chances of getting a loan or a lower APR.
  • Hardship Relief Support: Prosper provides a hardship relief program that may reduce monthly payments or extend the loan term.
  • Mobile App: The mobile app allows borrowers to manage their loans, apply for loans, make payments, and check their credit scores.
  • Wide Range of Loan Terms: Prosper offers a variety of loan terms and amounts, making it suitable for various expenses.

Prosper.com Cons:

  • Origination and Late Fees: Prosper charges an origination fee ranging from 1% to 9.99% of the loan amount and late fees of 5% of the monthly payment amount or $15, whichever is greater.
  • No Rate Discount for Autopay: Unlike some lenders, Prosper does not offer a rate discount for setting up autopay.
  • No Direct Payment to Creditors: Prosper does not send loan proceeds directly to creditors when consolidating debts, requiring borrowers to manage their own repayments.
  • Customer Service Issues: Many customers have reported difficulties in reaching customer service and resolving issues, such as incorrect payment processing.

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Prosper Customer Reviews (2)

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Jason Leo
Jason Leo
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Aug 19, 2024
John Liptak
John Liptak
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Aug 17, 2024

Prosper Customer’s Q&A

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Prosper Features and Benefits

Key Features and Benefits of Prosper.com:

  1. Peer-to-Peer Lending Platform:

    • Borrower and Investor Matching: Prosper connects borrowers with investors, eliminating the need for traditional banking intermediaries.
  2. Loan Process:

    • Loan Listing: Borrowers create a loan listing with basic information, which is then reviewed by investors.
    • Credit Score and Rating: Borrowers are assigned a credit grade (AA to HR) based on their credit score, which determines the loan rate and terms.
    • Loan Origination: Once funded, loans are issued to borrowers, less an origination fee (up to 4.95%).
  3. Investment Opportunities:

    • Minimum Investment: Investors can start with as little as $25.
    • Diversification: Investors can diversify their portfolio by investing in multiple loans, reducing risk.
    • Auto Invest Tool: Prosper offers an automated tool for diversifying investments, ensuring minimal effort and maximizing returns.
  4. Loan Terms:

    • Fixed Monthly Payments: Loans are amortized, with borrowers making fixed monthly payments consisting of principal, interest, and fees over 2-5 years.
  5. Security Measures:

    • Data Protection: Prosper uses 256-bit encryption and monitors 300+ data points to identify fraud, ensuring the security of personal information.
    • FDIC Insurance: The cash balance of investor accounts is FDIC insured by Wells Fargo Bank, N.A..
  6. Financial Tools and Resources:

    • Credit Card and Personal Loans: Prosper offers a range of financial solutions, including credit cards and personal loans for various purposes like consolidating debt or financing home improvements.
    • Financial Education: The platform provides educational content to help users improve their financial knowledge and well-being.
  7. Historical Returns:

    • Average Historical Return: The average historical return for loans originating through Prosper is 5.5% (as of June 30, 2024).
  8. Community and Support:

    • Community Reviews: Prosper has an A+ rating from the Better Business Bureau and serves on the Board of Directors for the American Fintech Council.
    • Customer Support: The platform offers a Help Center and customer support to address any questions or concerns.

Prosper Pricing

Prosper.com Pricing:

  • Origination Fees: Vary between 1% and 9.99% of the loan amount.
  • APR Range: Personal loan APRs through Prosper range from 8.99% to 35.99%, with the lowest rates for the most creditworthy borrowers.
  • Loan Amounts: Available from $2,000 to $40,000.
  • Loan Terms: 2 to 5 years.
  • Funding: Funds can be received as soon as 1 business day after completing requirements.

Additional Fees:

  • There are no prepayment penalties for paying off the loan early.
  • Depending on the origination fee, there may be a rebate if the loan is paid off early.

Prosper FAQs

FAQ

Prosper Alternatives

Top 10 Prosper.com Alternatives:

  1. Upstart: Uses AI for personal loans and credit solutions, offering low rates without hidden fees.
  2. Avant: Provides a digital lending platform with personal loans, credit cards, mobile banking, and auto refinance.
  3. Best Egg: Specializes in personal loans for quick cash and debt consolidation, offering advantageous pre-qualification and direct creditor payments.
  4. LendingClub: Offers various financial services including loans, emphasizing convenience and competitive rates.
  5. SoFi: Provides comprehensive financial solutions including borrowing, saving, investing, and financial security products.
  6. LightStream: Offers fee-free and low-rate lending with tailored rates, rate discounts, and extended repayment terms.
  7. Upgrade: Features rate discounts, direct payments to creditors, and secured/joint loan options, providing flexibility and transparent terms.
  8. Zopa: A financial services company offering peer-to-peer lending, intelligent investments, and fixed-term savings.
  9. Zirtue: Provides relationship-based lending aimed at driving financial inclusion through peer lending and borrowing.
  10. LendingUSA: Specializes in point-of-need financing with swift decisions and flexible payment options, catering to various sectors.

These alternatives offer a range of financial services and solutions similar to those provided by Prosper.com.

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